Frequently Asked Questions

1. How long does it take to receive feedback after contacting Lennox Global?
Approximately 24-48 hours. Contact us

2. Where can I find product specs, brochures and user manuals?
Please look in the Products section

3. Should I be concerned about Indoor Air Quality (IAQ).
Studies have shown that the quality of the air in your home or office can affect your health. Please look up in our product sections for solutions that can help you.

4. How can I become a dealer/distributor?
Thanks for your interest in our products and services. Please fill the Contact us form

5. Where can I find availability for products?
If you are an end user please contact your local distributor or Lennox Global 305-718-2901 or Contact us If you are a dealer/Distributor:DaveNet

6. How to troubleshoot an air conditioner system?
Basic troubleshooting is found in the product manual. If you need further assistant your local installer or distributor will be happy to assist you or contact us.

7. Where can I look for parts for my unit?
If you are an end user please contact your local distributor or Lennox Global 305-718-2901 or Contact us If you are a Dealer/Distributor: DaveNet

8. What is covered by warranty? How can I complete a warranty claim?
Your Lennox unit offers a comprehensive warranty of 3 years on compressor (s) and one year in parts, subject to the local laws and regulations. Please contact your local distributor, we will be glad in directing to your nearest distributor. Contact us

9. Do units come pre-charged?
Most Residential units and rooftops come pre-charged of refrigerant. Please refer to the Products section.

10. How long is my unit supposed to last?
Lennox units are built under strict quality standards. The life expectancy of a unit is affected by the maintenance, location (local conditions) and, use of the system. Our local experts will be glad to evaluate your needs. Contact us

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt